SHIPPING & RETURNS
Shipping & Delivery
Product will be shipped within 48 hours of the order placed and will be delivered in 5-7 working days if the garment is ready or might take 10-15 working days in case of unavailability. Product will be shipped within 48 hours of the order placed and will be delivered in 5-7 working days if the garment is ready or might take 10-15 working days in case of unavailability. If we are unable to fulfill the order in 20 days due to any reasons, it shall be cancelled. The prepaid orders shall be cancelled and the refund will be initiated. If customer doesn’t receive the refund, please reach us on +91-9205341452 for faster assistance. (it takes 7-8 days for the amount to reflect back in your account) For any complaints strictly regarding refunds, can be emailed at firstname.lastname@example.org and the concerned person will assist on priority. Prepaid express shipping orders take up to 3 business days. Please call us between 12 to 6 PM We take 10-15 working days to ship international orders from our end. CUSTOMS & DUTIES The customs and duties for international customers will be borne by customer, it can not be estimated by us before or after placing and order with us. Also we can not assure you if the particular order needs to pay or not, its totally not under our control. Cancellation by the Wowsome Wish Please note that there may be certain orders that we are unable to accept/fulfill and must cancel. We reserve the right at our sole discretion to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged the said amount will be reversed back in your Card Account. The customer agrees not to dispute the decision made by WW and accept Wowsome Wish’s decision regarding the cancellation.
Thanks for shopping at Wowsome Wish. If you are not entirely satisfied with your purchase, we’re here to help. You have 24-48 hours to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. As a company policy we do not provide refund/return on any product once sold. Once the Wowosme Wish pieces are sold they can be exchanged for replacement in a bigger or a smaller size (provided the aforementioned terms and conditions are met). Customer will be issued a credit note, in case the desired size of the product is not in stock. If the product is not from sale section & eligible for size exchange, you may write to us at email@example.com within 2 working days or 48 working hours of delivery to request an exchange. Once acknowledged by the W|W team during next working day, please send the product back to us yourself, we do not have a reverse pickup facility for now. Please do not forget to take acknowledgement receipt from the courier person about the number of products you are dispatching with his signature and mobile number. Wowsome Wish will not be responsible for any lost shipment. The cost of return shipping is at the customer’s expense and is non-refundable. We recommend returning items through traceable mail. Address for the Exchange: WOWSOME WISH E-38, Ganesh & Pandav Nagar Complex, Front Of HDFC Atm, Akshardham, New Delhi - 110092 1. Exchange can be done within 7 days for the date of delivery 2. Only products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact, in original packaging and eligible for exchange. 3. Please mention your name, address, number, email and order id on the parcel along with the size needed. 4. Please do note, that exchange is allowed once per order.
• Delivery takes 6-8 business days. Delivery time excludes payment verification & administrative processes. • Item is mailed out within 48 hours upon payment verification excludes weekends & public holidays. • Delivery is track able and 100% insured. • Customer or addressee (anyone living at the address) will be required to sign for the package at the door. • If no one is at home/office to receive it, a re-delivery will be attempted up to 2 more times. You will be contacted by the courier company for a suitable time for re-delivery. • As soon as the order is shipped, we will send a detailed message with name of courier company and tracking number, it's customers duty to follow up with the courier company after that, we can just help them with exact status of order along with its location.
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